🛡️ Safe Play Policy

Responsible Gaming at ma71

Gaming at ma71 is meant to be entertaining and enjoyable. We provide the tools and information you need to stay in control and play safely at all times.

🔞 21+ Only — Play Responsibly

Our Commitment to Responsible Gaming

At ma71, we believe that online gaming should always be a fun, voluntary activity — a form of entertainment, not a means to make money or escape from personal difficulties. Our responsible gaming policy is built on the principle that every player deserves the information, tools, and support they need to make informed decisions about their gaming activity. We take our duty of care to all ma71 players in Bangladesh seriously.

Gambling involves real money and carries a financial risk. Most players enjoy gaming as a leisure activity without any problem, but for a small number of people gambling can become harmful. ma71 is committed to preventing gambling-related harm and providing practical tools that every player can use to keep their gaming under control. If at any point you feel that gambling is having a negative impact on your life or finances, please use the tools described below or contact our support team immediately.

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If gambling is causing financial hardship, relationship problems, or emotional distress, stop playing immediately and contact our support team. Help is available 24/7 via live chat at ma71.

Responsible Gaming Tools

ma71 provides a range of practical self-management tools that are available to every registered player. These tools are designed to help you set limits, take breaks, and stay in control of your gaming at all times. To activate any of these tools, contact our support team via live chat.

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Deposit Limits
Set a daily, weekly, or monthly deposit limit on your ma71 account to cap how much you can add to your balance within a chosen period. Once a deposit limit is active, it takes effect immediately and cannot be increased until the chosen cooling-off period has elapsed. Reductions take effect straight away. Contact support to set or adjust your limit at any time.
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Session Time Limits
Set a maximum session duration for your gaming activity. When your session time limit is reached, you will be automatically logged out of your ma71 account. This tool helps you manage the amount of time you spend gaming and prevents long unplanned sessions. Session limit reductions take effect immediately; increases are subject to a 24-hour cooling-off period.
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Self-Exclusion
If you feel you need a longer break from gaming, you can request a self-exclusion period of 6 months, 1 year, 2 years, or 5 years. During self-exclusion, your ma71 account will be suspended and you will not be able to log in, deposit, or place bets. Self-exclusion cannot be reversed before the chosen period ends. We strongly encourage players who are concerned about their gaming to use this tool without hesitation.
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Time-Out (Short Break)
Need a short break but don't want to self-exclude permanently? A time-out allows you to take a pause of 24 hours, 48 hours, 7 days, or 30 days. During a time-out your account is temporarily deactivated. You cannot deposit or play, but your account data is preserved. Time-outs take effect immediately upon request and cannot be cancelled early.
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Activity History
You can request a full summary of your deposit, withdrawal, and betting history at any time. Reviewing your gaming activity regularly is a healthy habit that helps you stay aware of your spending and time patterns. Contact support to request your activity statement.

Our Core Principles

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21+ Strictly
ma71 is only for adults aged 21 and above. Age is verified at registration and during KYC.
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Play for Fun
Gaming is entertainment, not income. Never chase losses or bet money you cannot afford to lose.
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Set Your Budget
Only play with money set aside for entertainment. Use deposit limits to enforce your personal budget.
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Account Security
Keep your login credentials private. Never share your account with family members or third parties.
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24/7 Support
Our responsible gaming support team is available around the clock via live chat to assist you.
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We Care
Player wellbeing is our priority. We encourage breaks, honest self-assessment, and seeking help without hesitation.

Signs of Problem Gambling

Problem gambling can affect anyone, regardless of income level, occupation, or background. Recognising the warning signs early is the most important step toward getting help. Ask yourself honestly whether any of the following apply to you:

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    You spend more money on gaming than you originally planned or can comfortably afford.
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    You chase losses by placing more bets in an attempt to win back money you have already lost.
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    Gaming has started to interfere with your work, studies, family life, or social relationships.
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    You feel restless, irritable, or anxious when you are not gaming, or when you try to cut down.
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    You have borrowed money, sold possessions, or missed bill payments in order to fund your gaming.
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    You hide your gaming activity from family members or close friends because you feel ashamed or guilty.
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    You gamble as a way to escape from stress, depression, loneliness, or other emotional difficulties.
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    You have tried to stop or reduce your gaming more than once but have been unable to do so.
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If two or more of the signs above apply to you, we strongly encourage you to use our self-exclusion or time-out tool immediately, and to reach out to a trusted person in your life. Our support team is here to help — no judgement, no pressure.

Tips for Safer Gaming

Whether you are a new player or a long-time member of the ma71 community in Bangladesh, these practical guidelines will help you maintain a healthy, balanced approach to gaming:

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    Set a fixed gaming budget before you start and stick to it — never exceed the amount you planned to spend.
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    Treat gaming winnings as a bonus, not as expected income. Do not rely on winnings to pay everyday bills or expenses.
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    Take regular breaks during gaming sessions. Set a timer and step away from your device every 30–45 minutes.
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    Never play when you are tired, stressed, under the influence of alcohol, or in an emotional state that could affect your judgement.
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    Never borrow money to gamble. Only use funds from your own disposable income that you can afford to lose entirely.
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    Keep ma71 gaming as one small part of your leisure time — maintain other hobbies, social activities, and family time outside of the platform.

Age Verification — 21+ Only

ma71 strictly prohibits anyone under the age of 21 from registering an account or participating in any form of gaming on the platform. At the point of registration, all players must confirm that they are aged 21 or above. ma71 carries out identity verification (KYC) to confirm the age and identity of players, particularly before processing any withdrawal request.

If ma71 has reasonable grounds to believe that a registered player may be under the age of 21, we reserve the right to suspend that account immediately and request documentary proof of age before the account is reinstated or any funds are released. Accounts found to belong to players under 21 will be permanently closed and any deposits returned, less any winnings generated.

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If you are a parent or guardian and believe a minor in your household has accessed the ma71 platform, please contact support immediately at [email protected]. We will investigate and act swiftly. We also recommend using parental control software on shared devices to prevent underage access to gaming websites.

Get Help and Support

If you are concerned about your own gaming habits, or those of someone close to you, please do not hesitate to reach out. Asking for help is a sign of strength, not weakness. The ma71 responsible gaming support team is available 24 hours a day, 7 days a week and will treat your situation with complete confidentiality and without judgement.

ma71 Responsible Gaming Support
Contact our dedicated responsible gaming team via live chat on the ma71 platform at any time. Our team can help you activate deposit limits, set up a time-out, apply for self-exclusion, or simply talk through your concerns. All conversations are completely confidential. You can also reach us by email:
[email protected]

Beyond ma71's own support, we encourage any player who feels that gambling may be negatively affecting their life to seek independent advice. Speaking to a trusted friend, family member, or professional counsellor is always a positive step. Many players across Dhaka, Chittagong, Sylhet, and other cities in Bangladesh have successfully addressed gambling concerns with the right support network in place.

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Remember: gaming should always enhance your life, not harm it. ma71 is committed to supporting every player in Bangladesh to game safely, responsibly, and within their means. You are never alone — our team is here for you whenever you need us.
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🔞 21+ Only — ma71 is for adults aged 21 and above only. Play responsibly.