🔐 Legal Document

ma71 Privacy Policy

Your privacy matters to us. This policy explains exactly what personal information ma71 collects, why we need it, how it is used, and the steps we take to keep it safe.

Last updated: January 2026. This Privacy Policy applies to all ma71 accounts and supersedes any prior versions.

Introduction

ma71 ("we", "us", "the Platform") is committed to protecting the privacy and personal data of all users who access or register on the ma71 online gaming platform at ma71.org. This Privacy Policy explains in plain language how we collect information about you, the purposes for which that information is used, with whom it may be shared, how we keep it secure, and the rights you have over your own data. This Policy applies to all players based in Bangladesh and to any other user who interacts with the ma71 platform, regardless of their device or location.

By creating an account on ma71 or by continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the ma71 platform. This Policy is to be read alongside the Terms and Conditions, which govern your use of the platform as a whole.

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This Privacy Policy is written in formal English and applies to all users of the ma71 platform in Bangladesh. If you have any questions about how your data is handled, please contact support via live chat or email at [email protected].

Our Privacy Commitments

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SSL Encryption
All data transmitted between your device and ma71 is protected by SSL encryption, keeping your sessions and transactions private.
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No Third-Party Sale
ma71 does not sell, rent, or trade your personal data to external marketers or advertisers, ever.
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Full Transparency
We clearly explain what data we collect and why. No hidden data collection beyond what is described in this Policy.
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Secure Storage
Player data is stored on secured servers with restricted access. Only authorised personnel can access personal account data.
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Right to Correct
You may request correction of inaccurate personal data held on your account at any time via live chat support.
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Right to Erasure
Subject to legal obligations, you may request deletion of your personal data when you close your ma71 account.

1. Information We Collect

ma71 collects personal information from players at the point of registration, during account activity, and through technical means when the platform is accessed. The categories of personal data we collect include the following:

  • Identity information: full name, date of birth, and gender provided at registration.
  • Contact information: mobile phone number, email address, and district/city of residence (e.g. Dhaka, Chittagong, Sylhet).
  • Financial information: payment method details (bKash, Nagad, Rocket account numbers), deposit and withdrawal transaction records.
  • Identity verification documents: National ID card, passport, or equivalent government-issued ID submitted during KYC.
  • Gameplay and activity data: betting history, game sessions, wagering amounts, bonus usage, and account balance history.
  • Technical data: IP address, device type, browser type, operating system, session timestamps, and cookies.

We only collect data that is necessary for the purposes described in this Policy. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, unless specifically required for responsible gaming compliance or as required by law.

2. How We Use Your Information

ma71 uses personal data only for legitimate, specified purposes. Below are the primary purposes for which your data is processed:

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Account Management and Service Delivery
Your identity and contact details are used to create and manage your ma71 account, process your deposits and withdrawals via bKash, Nagad, or Rocket, and provide access to all platform features including cricket betting, live casino games, and slot games. Without this data, we cannot deliver the ma71 service.
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Identity Verification (KYC)
We are required to verify the identity of players before processing withdrawals and in accordance with anti-money-laundering best practices. KYC documents submitted by you are used solely for identity verification and fraud prevention. They are stored securely and reviewed only by authorised compliance personnel.
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Platform Analytics and Improvement
Aggregated, anonymised gameplay and technical data is used by ma71 to monitor platform performance, detect technical faults, improve the user experience, and develop new features. This data does not identify you personally and is processed for internal operational purposes only.
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Promotional Communications
If you have opted in to receive promotional messages, ma71 may use your mobile number or email address to send you information about bonuses, seasonal promotions (such as BPL, IPL, and Eid offers), and platform updates. You can opt out of marketing communications at any time by contacting support.

3. Cookies and Tracking Technologies

ma71 uses cookies and similar tracking technologies to operate the platform efficiently, personalise your experience, and keep your session active between page visits. Cookies are small text files stored on your device by your browser. They do not contain your passwords or payment information — they are used solely for functional and analytical purposes.

The types of cookies used by ma71 include: session cookies (essential for keeping you logged in during a gaming session), functional cookies (remembering your language and display preferences), and analytical cookies (collecting anonymised data about how the platform is used, to help us improve it). We do not use cookies to serve third-party advertising on the ma71 platform.

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You may disable cookies in your browser settings, but doing so may affect the functionality of the ma71 platform — in particular, session management and login persistence may not work correctly without session cookies enabled.

4. Sharing Your Information

ma71 does not sell, rent, or trade your personal data to any third party for commercial purposes. We may, however, share your information with trusted partners and in the following specific circumstances:

  • Payment processors: financial transaction data is shared with payment service providers (bKash, Nagad, Rocket) only to the extent necessary to process your deposits and withdrawals.
  • Game technology providers: pseudonymised gameplay identifiers may be shared with licensed game providers (such as Pragmatic Play, Evolution Gaming) to deliver their games on the ma71 platform.
  • Legal and regulatory compliance: we may disclose personal data to law enforcement agencies or regulatory authorities if required to do so by applicable law, court order, or legal process.
  • Fraud prevention and security: anonymised or aggregated account data may be shared with fraud detection and cybersecurity service providers to protect the integrity of the platform.

Any third party with whom ma71 shares data is contractually obligated to handle that data securely, to use it only for the specific purpose for which it was shared, and to comply with applicable data protection requirements. We do not permit our partners to use your data for their own marketing or commercial purposes.

5. Data Security

ma71 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, accidental loss, alteration, or disclosure. These measures include industry-standard SSL (Secure Sockets Layer) encryption for all data transmitted between your browser and our servers, access controls restricting personal data access to authorised personnel only, regular security reviews and vulnerability assessments of our platform infrastructure, and secure, encrypted storage for KYC identity documents.

While ma71 uses commercially reasonable security practices, no method of electronic transmission or storage is 100% secure. In the event of a data breach that poses a significant risk to your rights or personal safety, ma71 will notify affected users as required by applicable law. If you believe your account has been compromised, you should contact support immediately via live chat.

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Your account password is stored using one-way cryptographic hashing. ma71 staff can never view your password in plain text and will never ask you to share it.

6. Data Retention

ma71 retains your personal data for as long as your account remains active and for a reasonable period thereafter, in order to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes , and enforce our agreements. The specific retention periods that apply are as follows: account data is retained for the duration of account activity plus a minimum of 5 years after account closure; KYC identity documents are retained for a minimum of 5 years from the date of submission in line with anti-money-laundering requirements; financial transaction records are retained for a minimum of 5 years; gameplay and betting history is retained for a minimum of 3 years.

When personal data is no longer required for the purposes for which it was collected and the applicable retention period has expired, ma71 will securely delete or anonymise that data. You may request early deletion of your personal data by contacting support, subject to our legal obligations to retain certain records.

7. Your Data Rights

As a ma71 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team via live chat or by emailing [email protected]. We will respond to all valid requests within a reasonable timeframe.

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Right of Access
You have the right to request a copy of the personal data ma71 holds about you. We will provide this in a clear, readable format. Requests may be subject to identity verification before we release the information.
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Right of Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. This includes your contact details, name spelling, or residential location. We aim to process rectification requests within 5 business days.
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Right to Erasure
Subject to applicable legal obligations — including anti-money-laundering record-keeping requirements — you may request that ma71 delete your personal data. This right typically applies when you close your account and the legal retention period has elapsed. We cannot erase data that we are legally required to retain.
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Right to Object
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on our legitimate interests, though in some cases we may be able to demonstrate that we have compelling grounds that override your objection. To opt out of promotional communications, contact support.

8. Third-Party Services

The ma71 platform integrates third-party services to deliver its full range of games and payment functionality. These include game software providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi, and payment service providers including bKash, Nagad, Rocket, and Upay. When you interact with these services, the third-party providers may process certain technical or transactional data independently under their own privacy policies. ma71 selects technology partners that maintain appropriate data security standards.

ma71 is not responsible for the privacy practices of third-party service providers. We encourage you to review the privacy policies of any third-party payment or game provider you interact with directly, as their policies govern how they handle data collected on their own platforms or systems.

9. Children's Privacy

The ma71 platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If we discover that personal data has been collected from a person under 21, that account will be immediately suspended, the data securely deleted, and any funds held in the account dealt with in accordance with our Terms and Conditions. If you believe a person under 21 has registered an account on ma71, please notify us immediately at [email protected].

10. Changes to This Privacy Policy

ma71 may update this Privacy Policy from time to time to reflect changes in our data handling practices, technology, legal requirements, or business operations. When we make material changes to this Policy, we will notify registered players via a platform notification or by email. The updated Policy will always be accessible on this page with the effective date clearly stated at the top.

Your continued use of the ma71 platform after the effective date of any revised Privacy Policy constitutes your acceptance of those changes. If you do not agree to the revised Policy, you should stop using the platform and may request account closure via support. We recommend bookmarking this page and checking it periodically so you are always aware of the current version.

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ma71 handles your personal data, please contact our support team. We are available 24 hours a day, 7 days a week via live chat on the platform. You can also reach us by email at the address below.

Email: [email protected]

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